据旨在促进企业增长的行业专用企业软件全球领先企业Epicor最近的一项研究报告显示，全球96%的受访组织对谈判企业资源规划采购过程的早期阶段，从初步评估到需求规划的能力充满信心。
48%的答卷人表示，在采购周期的后期阶段，从实施到实际使用和持续客户服务，迫切需要增加企业资源规划供应商的帮助和协作。
为了了解企业向ERP提供商提出更多要求的动机,2022年Epicor Industry Insights Report以美国、英国、澳大利亚、新西兰等1350多名ERP用户为对象进行了问卷调查。 这一点至关重要，因为企业被赋予了越来越多的选择，可以迁移到云端，并将技术能力扩展到传统的ERP之外。
研究发现，82%的受访者使用混合云环境，46%的受访者只使用或主要使用混合云环境。 这与2021年大流行相关云计算上升幅度较大的调查结果相比,略有改善。
事实上，90%的决策者表示，他们转向云计算是值得的，因为他们经历了一系列变革性好处，如改进的灵活性和适应性、更好的安全性、直接遵守监管和提高公司的恢复力。
然而，尽管近90%的云解决方案用户表示忠于现有的ERP供应商，但近50%的决策者表示，他们积极考虑每1至3年更换一次新的ERP解决方案，部分原因在于快速的数字转换和行业创新，导致新技术大量涌现小号.
从另一个来源获得更好的功能、新技术集成困难、网络安全隐患和更强的客户服务是重估的常见原因。 企业资源规划供应商之间没有自满的余地。
该研究确定了受访者五个客户体验阶段的每一个需求，包括销售、计划、实施、实时和持续支持。 这项研究的总体发现清楚地说明了客户实际上希望从企业资源规划伙伴那里得到什么:
客户必须相信他们的ERP合作伙伴对他们的行业和业务有了解和了解。 特别是在整个实施阶段和实际运行阶段，他们想要适合他们特殊需要的建议和解决方案。
互操作性和数据支持:拥有专职的支持人员对于成功的迁移和集成至关重要。 专家的协助通过协助备份和数据卫生方面的关切以及确保有效的应用程序兼容性来改善客户体验。
人事培训和材料:迁移到新的ERP解决方案可能会令人生畏，因此客户尽快让员工适应环境至关重要。 企业欣赏员工上岗和培训的工具，使过渡平稳愉快。
提高透明度:各组织高度重视公开性和明确性，特别是在评价和规划时。 他们对移徙期间培训不够明确以及价格和安全方面缺乏开放性感到担忧。
改进伙伴关系:协作和团队合作至关重要。 企业希望拥有一支可靠的劳动力队伍，在每一步都与他们一起工作。 他们必须感到重要，从第一个接触点开始，继续通过”现场”支持现场直播和其他活动。
我们的其他报告:
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https://www.marketwatch.com/press-release/the-recombinant-antibody-market-research-studies-seek-to-uncover-market-drivers-and-critical-issues-for-tactical-and-business-planning-to-create-future-projections-2022-12-16
https://www.marketwatch.com/press-release/articulated-arm-robot-market-share-growth-trends-2022-cagr-value-regional-developments-global-opportunity-industry-drivers-and-competitive-landscape-forecast-to-2028-2022-12-16
https://www.marketwatch.com/press-release/motorcycle-connector-market-global-industry-trends-share-size-growth-opportunity-and-forecast-2022—2028-2022-12-16
https://www.marketwatch.com/press-release/ir-temperature-sensor-market-size-2022—2028-growth-drivers-trends-prevailing-in-the-industry-demand-supply-situation-foreign-trade-porters-5-forces-analysis-regulatory-framework-and-as-comprehensive-swot-analysis-of-the-sector-2022-12-16
https://www.marketwatch.com/press-release/conductive-additive-market-size-2022—2028-deployment-growth-factor-production-cost-2022-12-16
https://www.marketwatch.com/press-release/the-conductive-elastomer-gasket-market-size-2022—2028-growth-factors-production-cost-application-shares-2022-12-16
https://www.marketwatch.com/press-release/the-conductive-elastomer-market-size-its-demand-supply-situation-market-share-volume-growth-analysis-market-share-by-players-and-forecast-till-2028-2022-12-16
https://www.marketwatch.com/press-release/polythiophene-market-size-current-development-avg-selling-price-global-market-sales-volume-and-cagr-market-segment-by-application-comparison-by-region-2022–2028-2022-12-16
https://www.marketwatch.com/press-release/conducting-polyaniline-market-size-2022—2028-by-organization-size-sale-volume-market-share-and-regional-outlook-2022-12-16
https://www.marketwatch.com/press-release/the-hydraulic-grease-market-size-report-begins-with-a-brief-on-global-status-and-shares-information-on-the-current-status-of-the-industry-2022-12-16